Chargeback Shield automatically collects order evidence and submits it the moment a dispute is filed — so you never miss a deadline or lose a winnable case.
Instant evidence injection
The moment a dispute is filed, Chargeback Shield pulls order data, tracking details, and fraud signals — and submits them as evidence automatically.
Shopify Payments native
Built on disputeEvidenceUpdate, the official Shopify API for responding to chargebacks. Works seamlessly within your existing Shopify Payments setup.
Pay only for wins
$10 per successfully auto-filled dispute, capped at $500/month. No monthly fee if there are no chargebacks. Failures are always free.
Real tracking data
Pulls carrier tracking events and delivery confirmations directly from Shopify fulfillments (and EasyPost if configured) to prove the order arrived.
Fraud signal capture
Automatically includes AVS and CVV result codes, card BIN data, and prior order history — the strongest evidence signals banks look for.
Fully automatic
No manual steps, no dashboards to check. Evidence is saved before you even know about the dispute, giving card networks everything they need.